Philip Ulrich

Through both hands-on and consultative approaches, responsible for supporting a multitude of enterprise customers. Daily tasks include provisioning and modifying AWS environments, performing upgrades, and addressing day-to-day customer issues via phone and tickets. Scope varies from the infrastructure all the way down to the OS.

Teaching Intermediate Python to students who are looking to continue their education and prepare for the workforce. Creating course material of both the presentation material type as well as assignments/projects.

Working in a fast paced environment handling multiple technical issues concurrently. Constantly receiving complicated issues via phone and tickets; handling them to completion. Interfacing with multiple teams to design complex, multifaceted solutions to client problems. Proactively working to improve client experience by finding and preventing matters of contention from surfacing.